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NLP Coaching School Pty
Ltd
(“NCS”) Online Privacy Policy (Last updated
September 30,
2006)
NCS has established this Privacy Policy to explain how
it protects and manages the personal information that it
collects from you (the customer) online.
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1. |
Consent for Collection, Use and Disclosure |
Your use of the NCS site and/or your registration for
NCS products and services constitute your consent to the
terms of this Privacy Policy.
If you
do not agree to the terms of this Privacy Policy, please
do not use the NCS site.
NCS
may occasionally update this Privacy Policy. When it
does, NCS will also revise the “last update” date at the
top of this Privacy Policy. In addition, NCS will seek
a customer’s prior consent, by email, for any new uses
or proposed disclosures of information collected from
the customer prior to the change. NCS will
notify customers by email of changes to this
policy that will affect information collected from them
in the future.
In
certain circumstances, however, NCS will not inform and
obtain the consent of the customer, such as in
connection with an investigation of a breach of an
agreement, contravention of laws, an emergency where the
life, health or security of an individual is threatened,
the collection of a debt or in compliance with the
request of a law enforcement agency or a court order.
A customer may withdraw his or her consent for
collection, use and disclosure at any time by sending an
email to
unsubscribe@nlpschool.com.au. Please note that, if
you do, NCS may suspend its provision of products and
services to you.
When
you unsubscribe, if you fall within the guarantee
period for any NCS product and you request a refund, the
guarantee will be honoured.
NCS collects, at the time of your registration and your
sign-on to its web site, certain “personal information”
(information that personally identifies you) including
but not limited to your name, email address, home or
work address, telephone number, and information about
your computer hardware and software (e.g., IP
address, operating system, browser type, domain name,
URL, access times, and referring web site addresses).
NCS has implemented this Privacy Policy to protect
personal information received from its customers, and to
respond to any inquiries.
The Privacy Policy also provides that NCS will use
appropriate contractual means to establish a comparable
level of protection for personal information which is
sent for processing by third parties on NCS’s behalf.
NCS
has designated responsibility for your personal
information to its
Privacy Officer, who ensures compliance with the
principles in this Privacy Policy. Other NCS
individuals may be delegated to act on behalf of the
Privacy Officer,.
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3. |
Purposes for Collecting Personal Information |
NCS collects and uses personal information for the
following Identified Purposes:
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(a) |
to understand customer needs regarding NCS’s
services; |
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(b) |
to develop and provide our web site and our
products and services for our customers; |
(c)
to fulfill your requests for
products, services or information;
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(d) |
to communicate with customers and site visitors,
when necessary, and to inform customers of
upgrades, as well as of other products and
services available from NCS, its affiliates and
third parties; |
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(e) |
to allow customers to access limited-entry areas
of NCS’s site; |
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(f) |
to personalize some of our services and products
for you and to deliver targeted advertisements
and offers from NCS and third parties; |
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(g) |
to bill accounts and maintain payment records;
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(h) |
to comply with any applicable law, regulation,
legal process or government request; |
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(i) |
to respond to a legitimate claim, or to address
our reasonable belief, that you are violating
the rights of any third party or any of the
agreements or policies that govern your use of
the NCS site or any NCS product or service; |
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(j) |
to protect the services, products or rights of
NCS, including but not limited to the security
or integrity of the NCS site; and |
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(k) |
to
identify and resolve technical problems
concerning NCS’s site, products and services. |
NCS also uses personal information in an aggregate form
(i.e., not individually attributable to you) for
its business analysis, operational, marketing and other
promotional purposes.
If we hire other companies to provide some products or
services on our behalf, then we will only provide those
companies the personal information they need for the
Identified Purposes, and we will limit their rights to
use and further disclose your personal information as
appropriate in the course of their work for us.
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4. |
Limiting the Collection of Personal Information |
NCS limits its collection of personal information to
only that information which is necessary for the
Identified Purposes. NCS does not direct its site to,
nor does it knowingly collect any personal information
from children under the age of thirteen.
When you visit the NCS web site, a cookie may be placed
on your computer or the cookie may be read if you have
visited the NCS site previously. NCS uses cookies to
allow NCS to determine which products and services you
have already purchased so that NCS does not provide
redundant information to you, and, if you are an NCS
affiliate, to track NCS sales made to customers referred
by you so that you can receive compensation under our
affiliate program. If you choose to not have your
browser accept cookies from the NCS web site, you may
not be able to view all the text on the screens, or to
experience a personalised visit, or to subscribe to
certain service and product offerings on the NCS site.
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5. |
Disclosure, Processing and Retention
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NCS does not sell, rent or disclose your personal
information to anyone else, except:
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(a) |
to someone you have designated to act as your
agent, for one or more of the Identified
Purposes (listed in Section 2, above); |
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(b) |
to NCS’s employees, independent contractors,
subsidiaries, affiliates, consultants, business
associates, service providers, suppliers and
agents, acting on NCS’s
behalf for any of the Identified Purposes; |
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(c) |
as necessary if NCS has reason to believe that
disclosure is necessary to identify, contact or
bring legal action against someone who may be
causing injury to or interference (either
intentionally or unintentionally) with NCS’s
rights or property, other users of NCS’s web
site, products or services, or anyone else that
could be harmed by such activities; and |
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(d) |
to
respond to judicial process and provide
information to law enforcement agencies or in
connection with an investigation on matters
related to public safety, as permitted by law,
or otherwise as required by law. |
In addition, as we continue to develop our business, we
or our affiliates may sell or buy other businesses or
entities, or we may merge with another company. In such
transactions, personal information may be one of the
transferred business assets. Also, in the event that
NCS or substantially all of its assets are acquired,
your personal information may be one of the transferred
assets.
Your information may be stored and processed in
Australia, or in any other country in which NCS or its
affiliates, subsidiaries or agents maintain facilities.
By using this web site, you consent to any such transfer
of information outside of your country.
After your account becomes inactive (that is, if you
request to be removed from our database), NCS will keep
your personal information in its archives. Your
information will then be used only as necessary for tax
reasons or to prove NCS’s
compliance with any applicable law.
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6. |
Accuracy of Personal Information |
NCS will use reasonable efforts to keep customer
personal information accurate for the Identified
Purposes, and for minimizing
the possibility of making inappropriate customer
decisions based on such information. Customers are
responsible for informing NCS about changes to their
personal information. You can do this by calling +61
(0)2 4381 0050 or sending an email to
Our privacy department. NCS will use new or updated
personal information it receives from customers to
update its own records.
NCS will use reasonable efforts to protect customers’
personal information.
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8. |
Access to Personal Information |
NCS will afford you a reasonable opportunity to review
the personal information in your file, if you so request
by calling +61
(0)2 6100 4466, writing to:
NLP Coaching School Pty
Ltd
52 Herschell Cct
Flynn ACT 2615
Australia
... or upon request to the
Privacy Officer.
If NCS is not able to provide access to some aspect of a
customer’s personal information, it will provide reasons
for denying access such as; that by doing so would
likely reveal personal information about a third party,
or that it is confidential commercial information or
attorney–client privileged communications, or that the
information relates to a breach of an agreement or a
contravention of law, or that its disclosure could
reasonably be expected to threaten the life or security
of another individual.
Customers have the right to request that inaccurate or
incomplete information be amended as appropriate, by
contacting NCS or the Privacy Officer as described
above. NCS will promptly correct such personal
information. |
